Can I cancel my order after placing it? Last updated 2019-07-03 17:19:20

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Unpaid Orders: It is easy to cancel unpaid orders. You can find the order in your account and cancel or delete it directly.

Paid|Processing Orders: You can click here to apply for cancellation within 1 hour after you paid for the order. Depending on whether or not the item has shipped, we may or may not be able to cancel your order.

Paid/Partially Shipped Orders: Shipped items cannot be canceled. Unshipped items can be modified. You can click here to amend them.

Paid|Shipped Orders: We are unable to cancel shipped orders.

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