How do I track my package? Last updated 2020-04-24 10:01:29

We are sorry about the shipping delays during the COVID-19 outbreak period. Shipping process might be a little longer than usual due to the suspension of flights and the longer local customs clearance process affected by the coronavirus.

After your order has been shipped, we will notify you of your tracking information via e-mail or your Fairyseason account. We are trying our best to speed up the shipping process, making your package arrive as soon as possible. Tracking info will be updated online when customs clearance completed.

 

WHERE TO FIND MY TRACKING NO.?

 

1. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL:

  • Check the email and find the Tracking Numbers directly.

 

2. ON YOUR ORDER CONFIRMATION EMAIL:

  • Click View Your Order button to go to your order list.

  • Find the Order Status and Tracking Numbers.

 

3. ON YOUR FAIRYSEASON ACCOUNT:

  • Log into your account at fairyseason.com.

  • Check your order list and find the Tracking Numbers.

 

WHERE TO TRACK?

 

1. Tracking No. starts and ends with 2 letters like: LS568229135CN

Click here to track: https://www.17track.net/en

 

2. Tracking No. carries 16 characters (digits or combination of letters and digits) like: 4006318033246756 & 2MA679936101000931502

Click here to track: https://www.17track.net/en
If the destination is Canada, then select the “Canada Post” as carrier;

If Australia, select the "Australia Post".

 

3. Tracking No. ends with letters”GB” like: VC026944740GB
Click here to track: https://www.17track.net/en , and select 
the “JCEX” as carrier.

 

4. Tracking No. carries 10 digits like: 8386504840

Click here to track: https://www.17track.net/en , and select the "DHL" as Carrier.

 

5. Tracking number carries 22 digits like: 9400110200830113623352

Click here to track: https://www.17track.net/en , and select the "USPS" as Carrier.

 

Please Note:

  • Tracking information may be updated 1-3 business days from the shipping date.

  • If you are unable to find any Tracking No. on your order list, we are still preparing your order.

  • If you see more than 1 Tracking No. on your order list, we have shipped your orders in multiple packages.

  • If you find that only some items have a Tracking No., we are still preparing the shipment of the remaining items.

 

CAN’T FIND WHAT YOU’RE LOOKING FOR?

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