Order Issues

How to place an order with Fairyseason?

Ordering in Fairyseason is simple, please see the following steps: When you find an item you would like to order, choose the color, size, and quantity. Click the “Add to Bag” button. To view your items, click the “Shopping Cart” button on the top right-hand side of the screen....

Can I change the size, color, or address after placing an order?

To check the status of your order, log into your account where you will see the following order statuses: Unpaid Order: Your order had not been paid. You are able to cancel and delete this order and place a new one with the correct information. ...

Can I cancel my order after placing it?

Please log in to your account and check your order status. Unpaid Orders: It is easy to cancel unpaid orders. You can find the order in your account and cancel or delete it directly. Paid|Processing Orders: You can click here to apply for cancellation within 1 hour after you paid for the order. ...

What privileges does a Wholesaler have?

NOTE: Please contact us with the headline “Wholesale Order” if you're placing a wholesale order. 1. Wholesalers are able to use products’ details, pictures, and size information from fairyseason.com....

When will my account be charged for my Fairyseason order?

If your card is authorized, payment will be taken immediately and you will receive an e-mail confirming your order has been placed successfully...

How can I check my order status?

Log in to your account and go to “My Orders”. You will see the following order statuses: Paid|Processing: You have paid for this order and we are processing the parcel. Processing time is 1-8 business days...

How can I add/delete items in the Shopping Cart?

When you find an item you would like to add into cart, choose the color, size, and quantity. Click the “Add to Bag” button. To view your items, click the “Shopping Cart” button on the top right-hand side of the screen....

Where is Fairyseason located?

Fairyseason is an online fashion boutique that has seen rapid successful growth because of the popularity and quality of our products.Our fashion advisors are expert in sourcing high quality garments at cost effective prices. Every item is quality tested here in our warehouse. ...

What should I do if I forget my password?

In the event that you forget your password or did not receive the password reset e-mail, you may proceed by doing the following: Return to the Sign In page; Click “Forgot your password” and fill in your email address and access code, you will receive an e-mail titled “Password Recover”....

CAN’T FIND WHAT YOU’RE LOOKING FOR?

ASK US A QUESTION ASK ON FACEBOOK

/* ShareASale 2.0 */