Quality & Care

Our Quality Promise

At Fairyseason, we honor tradition through modern wearable art. Each piece is brought to life using carefully selected natural fibers and artisan techniques like hand-crochet. These very qualities that make your garment unique—the delicate textures, the subtle luminous threads—also require a gentle touch to preserve their beauty. This guide is our shared commitment to timeless style.

The Care Guide

Always begin by consulting the care label inside your garment. This is your most reliable source for specific instructions. Below are our general guidelines.

1. Hand Wash — Recommended for Most Pieces

  • Best for: Most knits, especially those with hand-crochet, intricate cables, metallic threads, cashmere, or silk.

  • Water Temperature: Use cold water only.

  • Detergent: A mild, neutral detergent or one designed specifically for wool/delicates.

  • Method: Submerge the garment and gently agitate it with your hands. Never rub, wring, twist, or bleach.

  • Rinsing: Rinse thoroughly with cold water until the water runs clear.

2. Dry Clean — For Complex & Delicate Pieces

  • Best for: Items with complex construction, significant adornments, or those labeled "Dry Clean Only."

  • Tip: Inform your cleaner of any special details, like crochet or metallic threads.

3. Machine Wash — Proceed with Caution

  • Only for: Items whose care label explicitly states they are machine washable.

  • Settings: Use the "Delicate," "Gentle," or "Wool" cycle with cold water.

  • Preparation: Turn the garment inside out and place it in a mesh laundry bag.

  • Detergent: Use a mild detergent.

  • Important: Do not tumble dry unless the care label permits.

Drying & Storage

Proper drying and storage are crucial for maintaining your garment's shape.

  • Drying

    • Always lay flat to dry. After washing, roll the item in a towel to remove excess water. Then, reshape it and lay it flat on a drying rack or clean towel away from direct sunlight or heat.

    • Avoid: Do not tumble dry. Do not hang dry, as the weight of the water can stretch the knitwear.

  • Storage

    • Always fold knits for storage. Long-term hanging can cause them to lose their shape.

    • Environment: Store in a cool, dry, well-ventilated place. Use cedar balls or lavender sachets to protect against moths, instead of mothballs.

Quick Reference Guide



Question Recommendation
How should I wash my garment? Hand wash in cold water is recommended for most pieces.
Is it machine washable? Only if the care label says so. Always use a delicate cycle, cold water, and a mesh bag.
Can I dry clean it? Yes, it is safe and often recommended for delicate pieces. Point out special details to your cleaner.
How do I dry it? Always lay it flat to dry. This is the single most important step to preserve its shape.
How should I store it? Always fold it. Avoid hanging to prevent stretching.

A Final Note on Pilling

Natural, high-quality fibers like wool and cotton may develop a soft surface fuzz or pills over time. This is not a sign of poor quality, but a natural result of friction and wear. Gently remove pills using a fabric comb or battery-operated pill remover to restore a smooth appearance.

Need Further Assistance?

If you have any questions about caring for your specific Fairyseason piece, our customer care team is here to help.
Contact us at: service@fairyseason.com

Fairyseason — Weaving Stories, Stitch by Stitch.