Shipping Policy

At Fairy Season, we value each and every single customer, and your satisfaction is always our top priority. We are committed to processing and delivering your orders as quickly as possible. Thank you for your patience and understanding.

1. Shipping Destinations
Fairy Season currently ships throughout the United States (excluding Hawaii, Puerto Rico, and Alaska).

2. Shipping Cost & Delivery Time
We offer standard shipping to all destinations:

Country Shipping Estimated Delivery Carrier
United States Free on 99+/$9.99 under $99 2-5 business days UPS/USPS/FEDEX

 

3. Order Processing Time
Orders placed Monday through Friday will be processed and shipped within 1-2 business days.
Orders placed on weekends or holidays will be processed the next business day.
If you have special requirements or urgent needs, please contact us promptly.

4. Order Cancellation
(1) You may request to cancel your order if it has not yet been processed for shipping.
(2) Once your order has been shipped, it cannot be cancelled.
(3) If you refuse delivery of a shipped package, you will be responsible for the return shipping costs.

5. Package Tracking
Once your order has shipped, we will send a confirmation email with your tracking number. You can use this number to monitor your package's delivery status.

6. How to Track Your Order
If you have created an account on fairseason.com, you can track your order in your account dashboard. Alternatively, you can track your order using your order number on our website. For any shipping-related questions, email us at service@fairyseason.com. We will respond within 24 hours.

7. Delivery Time
Delivery times vary based on your location. Please use the provided tracking number to get the most accurate delivery estimate from the carrier.

Important Notes:

  1. Shipping and processing times may be extended during public holidays, as carrier services may be limited. Normal operations resume after the holiday period.

  2. Tracking numbers may take 24-48 hours to activate in the carrier's system after shipment. If your tracking information is not available immediately, please check back later.

  3. All stated delivery timeframes are estimates based on historical data and are provided for reference only.

  4. Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service for returns.

  5. We do not ship to PO Boxes, APO addresses, or to Hawaii, Puerto Rico, and Alaska.